An extended review of Jackpot Capital Casino based on our experience. Jackpot Capital are one of the best RTG Online Casinos.
- Platform: Real Time Gaming
- Cashout times: Acceptable (Within 24-48 hours)
- US Accepted: Yes
- Support: Μoderately. Needs more knowledge.
Some words from our experience
Ok, i admit it, Jackpot Capital is the 1st Real time gaming casino i’ve played mostly at. I was always hitting something nice to keep me playing some hours. Nice promotions from time to time and normal wagering requirements pushed me to play there more and more. No problems with verification documents and cashouts. The slots were nice to me and i cashed out a lot of times after a numerous deposits. I felt like that it was the only casino that i was playing a lot of hours with a single deposit.
Bad points i experienced at Jackpot Capital:
- While i was excited for Jackpot Capital and keep playing for months, after January of 2010, they decided to change their promotional terms and conditions. They changed the wagering requirements for bonuses at 30 times the sum of the deposit plus the bonus (It was 20 times before), and 60 times(!) the requirements for the non-deposit coupons. I was a kind of dissapointed since i was using a lot of bonuses there.
- Support issue. I can’t believe that support teams of online casinos does not know the word RTP (Return to player percentage %). I had some major loosing streaks some month, and i was curious to ask about my RTP of a large session i had. So i asked the support team, and they told me that they do not know what is RTP. I explained what exactly i mean by RTP and the support person told me that there is no kind of that ability to their software (eh?). Since i was playing at a lot of RTG Casinos, i know that most of them can tell you the RTP and detailed stats of your session if you ask. So i stopped talking about RTP with the support team, since they did not knew what is it. That’s a negative point from me about their support team.
Generally, just like situs judi bola terbaik, Jackpot Capital is a trusted RTG casino, well-known and we did not experienced any other serious issue. Some special training and more knowledge to the support team and they’ll be top notch.